Published May 19 2020
To the Editor
During a time when it seems that all of the stories coming from long-term care facilities in Canada are heartbreakingly dismal I would like to share a story of praise and gratitude.
My mother Margaret Brown was a comfortable and contented resident at Hyland Crest and passed away there recently. Mum was cared for with tenderness compassion and dignity especially in her final days and hours. What a wonderful display of professionalism and kindness during what must be an emotionally exhausting period. The current restrictions and PPE protocols have placed additional demands on an already overburdened staff. And yet providing a comfortable passing was their mission – the ultimate gift. We are truly blessed to have a facility and staff of this calibre in our community. Our family will be eternally grateful.
Thanks to their diligent preventive procedures and isolation practices the LTC homes in our county have remained free from COVID-19 cases in both staff and residents. It is time that LTC workers were valued and compensated at a level consistent with their skill dedication and commitment to our elders.
Laurie Brown and family